E-mail Notifications

 

The E-mail Notifications page is used to manage how e-mail notifications regarding orders, payments and actions are sent. You may create any number of notifications according to your online store's policies. Notifications may be sent out to any number of persons.

The following types of notifications can be sent:

When a new order is received
When there is a change in the order status (In Progress, Ready to Ship, Shipped, Cancelled, Declined, Completed)
When there is a change in the payment status (Waiting, Fully Paid, Declined)
When there is a low level in stock
When there is Digital Products/E-Goods ordered
When a new customer registers

 

The following buttons and options are used to manage e-mail notification settings:

Add

You can add a new rule (event) for a notification. Clicking this button brings up a window in which you can enter the body of the notification and define the event that will trigger the notification to be sent.

Edit

This allows you to edit a previously created notification.

Delete

This lets you delete a previously created notification.

Notifications

Name: The name of the notification which briefly describes its purpose. It is not included in the body of the notification e-mail, only used to identify the notification.

The name is displayed as a link. Clicking the link brings a pop-up window where you can edit the notification parameters.

From: This defines the sender of the e-mail notification.

Subject:  This is the subject of the notification e-mail. The E-Mail Subject is included in the e-mail and is visible to the recipient. The format {InfoTag} is supported in the E-mail Subject. For example, if the E-Mail Subject contains the tag {OrderID}, the recipient will see an actual ID of his/her order.

On Action

This defines the action that triggers the notification to be sent.

Active

This setting displays the status of e-mail notifications. A YES setting means that the selected notification rule is active. A NO setting means that no notifications are being sent based on the selected rule. To change the status of a notification, click the Edit button to bring up the dialog for editing notifications.

 
Possible Actions
You can add a new notification to the list by clicking the Add button. A pop-up window will open where you can enter the parameters of the new notification and choose the event that will trigger the notification.

You can also edit any of the listed notifications. To do so, select the notification you wish to change with the corresponding radio button on the right (the table row will be highlighted), and then click the Edit button. A pop-up window will appear, and you will be able to change any of the notification parameters.
Alternatively, you can just click the notification's name.

You can also delete any of the listed notifications. To do so, select the notification you wish to change with the corresponding radio button on the right (the table row will be highlighted), and then click the Delete button. A confirmation message will appear. Click OK to permanently delete the notification.

You may create any number of notifications according to your online store's policies. Each notification can be sent to any number of persons.

A notification e-mail body and headers can be fully customized and can contain any details of the event that triggers the notification. This is achieved by inserting InfoTags — special keywords in curly brackets — in the required places of the message. The shopping cart system will replace the InfoTags with actual pieces of information before sending the message.


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