The Digital Products/E-Goods mechanism lets you sell electronic products such as software, images, music recordings, videos, and so on.
To create a Digital Product, you create a product and then assign a number of files to it. When the customer orders the product, he or she is granted access to download these files.
The buyer receives a confirmation by e-mail containing the links to file downloads.
Note. This confirmation is sent only after the order payment status is changed to Fully Paid.
Typically, the process looks like this:
These links have the following limitations:
These parameters are defined on the page Store Settings -> Digital Products/E-Goods.
After you click Digital Products/E-Goods, a new window opens.
Select the required parameters:
Note: These link parameters are default values applied globally. In any individual order, you can change any parameter for any link.
There are two types of Digital Products/E-Goods:
Shopping cart system lets you create both types of Digital Products/E-Goods.
Here's how you can create a Digital Product:
After the product is created, the E-Goods tab will become available on the Product info page. Click the tab to manage the product files.
Assign all the required files to the product. The number of files you can add is unlimited. When ordering this product, the customer will receive links for every file related to this product.
For every file you can add a short description.
After this, the Digital Product is created.
Digital Products/E-Goods are bought the same way as regular products. Your storefront's customers browse their products, add them to cart, go though checkout and pay for the order.
A new order is then created in the system. If the order contains at least one Digital Product, then for each file a unique download link is generated.
The links are generated with the Locked status. This means that files cannot be downloaded via these links just yet.
After the order payment status changes to Fully Paid:
Note: The administrator is able to switch the status of any link (Locked/Unlocked) manually regardless of the order payment status.
Note: Order payment status may be changed to Fully Paid automatically if the customer has paid for the order via a real-time payment processing system, for example, PayPal. If your store uses an offline processing of payments, then the order status must be changed manually by the administrator.
After receiving the confirmation e-mail, the customer can use the links to download the appropriate files.
Go to the Manage orders page (the Orders tab). You will see a list of orders. Click the ID of an order that contains one or more Digital Products.
A new window opens listing detailed information about the order. The Product(s) Ordered section shows the list of products ordered. For each Digital Product in this list there will be a link to "Link Management".
When you click Link Management, a new window opens so you can manage links for downloading this product's files.
This windows displays the following information on each product file:
Using this window, you can:
To customize the notification message that will be sent to the customer after they order an Digital Products/E-Goods, go to Store Settings -> E-mail Notifications.
Click E-mail Notifications. A window opens in which you can manage all available notifications.
The default version of the notification sent when an Digital Product is ordered has already been created.
Click the Digital Products/E-Goods Links notification type to open a new window and then edit the text and links information which will be sent to the customer.
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